Privacy Policy

1. Information We Collect

We collect information you provide directly, such as when you create an account, request rides, or contact us. This includes your name, email, phone number, payment information, and location data.

2. Location Information

We collect precise location data to provide our transportation services, including pickup and drop-off locations, route optimization, and safety features. You can control location sharing through your device settings.

3. How We Use Your Information

• Provide and improve our transportation services
• Process payments and prevent fraud
• Communicate with you about your rides and account
• Ensure safety and security of our platform
• Comply with legal obligations
• Develop new features and services

4. Information Sharing

We share limited information with drivers to facilitate rides, with payment processors for transactions, and with law enforcement when required by law. We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of certain communications and control how we use your data for marketing purposes.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@hamdukdrive.com or through our Connect page.